Frequently Asked Questions
Can I modify or cancel my order after placing it?
All orders are final once processed. We don’t offer cancellations.
If you made a mistake (like ring size or shipping address), contact us at info@beadedjewels.org before your order is shipped and we’ll try to fix it in time.
What if my item arrives damaged?
If received damaged, we offer store credit for unused items in original condition within 14 days.
Prefer a refund? A 15% restocking fee applies.
What if my size doesn’t fit?
We offer size exchanges within 14 days. Just make sure the item is in perfect condition.
Return shipping costs are the customer’s responsibility.
To avoid sizing issues, we recommend checking our Sizing Guide before ordering.
How long does shipping take?
Our jewelry is handmade after you order. Please allow 5–7 business days for production before shipping.
Need it sooner or changing address?
Do you ship internationally?
Our jewelry is handmade after you order. Please allow 5–7 business days for production before shipping.
Need it sooner or changing address?
How can I contact you?
You can reach us at info@beadedjewels.org or send us a message on Instagram @beadedjewels___