At Beaded Jewels, we take pride in the craftsmanship and quality of every piece we create. Your satisfaction is our priority, and we aim to ensure that every purchase brings joy.

Returns and Refunds

If, for any reason, you are not completely satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order. To be eligible, items must be:

• Unworn and in their original condition

• With all original packaging, including boxes and protective materials

Please note that custom or personalized jewelry pieces cannot be returned unless there is a defect or damage upon delivery.

How to Request a Refund or Exchange

To initiate a return or exchange:

1. Contact us at [Add your email address] with your order number and reason for return.

2. We will provide instructions for returning the item.

3. Once your return is received and inspected, we will notify you regarding the approval of your refund or exchange.

Refunds will be issued using the original payment method within 7–10 business days after the item has been received and approved.

Damaged or Defective Items

If your order arrives damaged or defective, please notify us immediately at [Add your email address]. We will arrange a replacement or full refund at no additional cost to you.

Shipping Costs

Original shipping costs are non-refundable, except in cases where the item is defective or damaged. Return shipping costs are the responsibility of the customer, unless otherwise stated by Beaded Jewels.

Contact Us

If you have any questions about our Refund Policy or need assistance with a return, please reach out:

Beaded Jewels
Email: info@beadedjewels.org